Photoshoot Terms
By booking a session with Hare Media, you automatically agree to the following terms and conditions. These policies apply to all clients receiving photography or design services.
​
Booking & Contracts
-
All sessions (photoshoots or design work) require a signed contract to be confirmed.
-
Full payment is required at the time of booking to secure your time slot.
-
Inquiries are welcome via DM, email, or the business line (905-391-6545), but official communication and contracts will be sent by email.
-
Please do not use my personal phone number or email — they are not monitored.
​
Payments, Deposits & Invoicing
-
Photoshoots require a $50 deposit. This is applied to your final balance.
-
Final work (unwatermarked photos or design files) will only be provided once full payment is received.
-
Accepted payment methods:
â–« E-transfer to info@haremedia.ca
â–« Cash (in-person only)
â–« Online via haremedia.ca -
Invoices are due within 10 days of issue.
-
A 3-day grace period is offered. After that, a $5/day late fee applies.
-
Projects with payments 30+ days overdue will be paused until payment is received in full.
​
Cancellations & Refunds
-
To receive a refund, cancellations must be made with at least 48 hours’ notice.
-
Deposits are non-refundable if cancelled late or if work has already begun.
-
No refunds are issued after final work (photos or files) has been delivered.
​
Rescheduling Policy
-
Clients may reschedule once, with a minimum of 48 hours’ notice.
-
Rescheduling with less notice may require a new deposit.
-
If you have an emergency and prefer to reschedule instead of cancel, you may do so.
​
Photoshoot Arrival & Conduct
-
Please arrive 10 minutes early to your scheduled shoot.
-
Late arrivals will lose time from their session (e.g., if you're 15 mins late to a 1-hour shoot, you’ll have 45 minutes remaining).
-
Clients who are disrespectful, disruptive, or under the influence will be asked to leave and will not receive a refund.
​
Revisions, Edits & Additional Fees
-
Design projects include 2 free revisions.
-
Additional design changes: $10 per revision
-
Reshoots (photoshoots): $50
-
Rush delivery (if available): $35+
-
A revision is a small adjustment (e.g., font change or color tweak). A new request is a significant change or new concept and may be billed separately or require a new contract.
-
Scope changes (e.g., extra versions, platforms, or new branding) may incur additional fees.
​
Turnaround Times
-
Photos: Delivered within 14 days of the shoot.
-
Design projects: Up to 30 days, depending on complexity.
-
Rush delivery may be possible for an additional fee.
-
Clients are expected to respond to communication and provide required materials promptly. Delays may push back delivery timelines.
​
Deliverables
-
Photos are shared via online gallery.
-
Design files are delivered in appropriate formats (e.g., printable PDF, transparent PNG, JPG).
-
Files are hosted for 30 days. After that, they may be deleted. Clients are responsible for downloading and saving all files.
-
Extended storage beyond 3 months is available for an additional fee.
​
Image & Design Rights
-
Clients have usage rights to all final, delivered files (photos or designs) for personal, commercial, or promotional use.
-
Hare Media retains ownership and marketing rights. Work may be shared on our website, social media, portfolio, or marketing materials indefinitely.
-
Discreet credit (“Design by Hare Media”) may be included unless requested otherwise.
​
Retouching Limits
-
Natural features such as birthmarks, moles, or body proportions will not be altered in post-processing unless requested for a fee and agreed upon beforehand.
​
Force Majeure / Emergency Policy
-
If a client has an emergency, they may receive a refund with documentation (e.g., doctor’s note or photo evidence).
-
Bad weather will result in a rescheduled session for safety.
-
If Hare Media experiences an emergency and must cancel, you will receive a full refund.
​
Marketing Consent Policy
-
By booking, you consent to the use of your images or designs for Hare Media marketing (online or print).
-
This includes social media, website, advertising, and promotional materials.
-
Images may be edited, cropped, or adapted for display.
Minors: A parent/guardian must provide written consent for any marketing use.
To opt out, email info@haremedia.ca or request a form during your session.
​
​
Agreement
By booking with Hare Media, you agree to all terms and policies listed above.
If you have any questions, please reach out via email at info@haremedia.ca or text (905) 391-6545. I look forward to working with you!